Intercom vs Zendesk: a comparative analysis
Zendesk vs Intercom: Which Solution to Choose in 2024? In the world of customer service, setting clear expectations is key to maintaining customer satisfaction and loyalty. Choose Zendesk for a scalable, team-size-based pricing model and Intercom for initial low-cost access with flexibility in adding advanced features. Both Zendesk and Intercom offer varying flavors when it […]
How Generative AI is Changing the Face of SaaS
Vertical AI: The next logical iteration of vertical SaaS With an intuitive user interface, Yellow.ai’s product offering includes user-friendly prefabricated models to deploy conversational AI agents; ease of use is a top priority in the conversational AI market. To help integrate third-party functionality, Yellow.ai has built a marketplace where customers can select third-party tools for […]
AI Chatbot in 2024 : A Step-by-Step Guide
How to Build a Chatbot with NLP- Definition, Use Cases, Challenges You can choose from a variety of colors and styles to match your brand. Now that you know the basics of AI NLP chatbots, let’s take a look at how you can build one. Self-service tools, conversational interfaces, and bot automations are all the […]